Refund & Cancellation Policy
Last update: 29 September 2026
You fit cancel your plan anytime. Dis page dey explain wetin go happen when you do am, and when you fit get your money back.
Yearly Starter plan
- Full refund if you ask inside 7 days after you buy am. We go refund di whole yearly payment and end di plan.
- After 7 days no refund dey. You fit still cancel anytime: to cancel dey stop di plan from renewing, and e go continue to run until di end of di year wey you don pay for.
Month-to-month Starter plan
- Cancel anytime. Di cancellation go work at di end of di current billing month; you go keep di service until then and we no go charge you again.
- No partial or prorated refund dey for di rest of month.
Growth plan (custom)
We dey agree these ones one by one. Cancellation and refunds dey follow di terms for your own agreement with us.
How to cancel or ask for refund
- Inside di Control Room: open di menu under your avatar and choose Billing & plans (organisation admins), wey go open Stripe secure billing portal, where you fit cancel. Anybody fit email us instead.
- By email: write to hello@plutonapps.com from your account email address. For refund inside di 7-day window, email us; di 7 days dey count from di date wey you buy am, and we dey take di date wey your email land as di date of di request.
Once cancellation don dey scheduled, your Control Room go show di date wey your plan go end.
Where refunds dey go
Refunds dey go back to di original payment method, through Stripe. Dem dey usually show inside 5–10 business days, depending on your bank or card issuer.
We no dey offer free trials, and apart from di 7-day refund on yearly plans we no dey offer money-back guarantee.
After your plan end
Your code, data and infrastructure go remain your own. How long we dey keep project data after plan end, and how to ask us to delete am, dey our Privacy Policy.
Business customers
Plutonapps dey sell to businesses. Consumer protections like di 14-day right of withdrawal wey EU, EEA and UK law dey give consumers for distance purchases no dey apply to business purchases. If you dey buy as consumer, contact us before you subscribe.