Refund & Cancellation Policy

• Full refund if you ask within 7 days of purchase. We refund the whole yearly payment and end the plan.
• After 7 days there is no refund. You can still cancel at any time: cancelling stops the plan renewing, and it keeps running until the end of the year you have paid for.

• Cancel at any time. Cancellation takes effect at the end of the current billing month; you keep the service until then and are not charged again.
• There are no partial or prorated refunds for the rest of a month.

These are agreed individually. Cancellation and refunds follow the terms in your own agreement with us.

• In the Control Room: Account → Billing opens Stripe's secure billing portal, where you can cancel.
• By email: write to [email protected] from your account's email address. For a refund within the 7-day window, email us; the 7 days count from the date of purchase, and we treat the date your email arrives as the date of the request.

Once a cancellation is scheduled, your Control Room shows the date your plan ends.

Refunds go back to the original payment method, through Stripe. They usually appear within 5–10 business days, depending on your bank or card issuer.

We do not offer free trials, and apart from the 7-day refund on yearly plans we do not offer a money-back guarantee.

Your code, data and infrastructure stay yours. How long we keep project data after a plan ends, and how to ask us to delete it, is in our Privacy Policy.

Plutonapps sells to businesses. Consumer protections such as the 14-day right of withdrawal that EU, EEA and UK law give consumers for distance purchases do not apply to business purchases. If you are buying as a consumer, contact us before subscribing.