Delete your account

• In the Plutonapps app: open your account, choose Delete account and confirm.
• On this page: fill in the form below with the email you sign in with.
• By email: write to [email protected] from the address you sign in with.

• Your sign-in account and profile (name, email, photo).
• The app's notification tokens for your devices.
• Your chat messages with your Product Owner, and the files you uploaded.
• Your project records, meeting notes and settings, and any Google Calendar connection.

If you are one of several people on a company account, we remove you; the rest of the account stays with your company. If you own the account, we confirm with you whether the whole company account should go.

• Invoices and billing records, for as long as accounting law requires (at least 5 years under UAE tax law).
• Contract records: what was agreed and delivered under your plan, for as long as we may need them to meet a legal obligation or answer a claim.
• Security and audit logs, kept by us and our hosting providers for their standard periods, to protect the service.
• A record of your deletion request, so we can show it was done.

What we keep is used for nothing else. See our Privacy policy for every period we keep data.

We confirm your request by email, usually within one business day, and finish the deletion within 30 days of your request. We may ask you to confirm it is you first. Once deleted, an account cannot be restored.